Incognito Casino FAQs

How do I sign up at Incognito Casino? 🚀

Joining is quick and easy! Just enter your phone number, verify via SMS, and you’re all set to start playing instantly. No lengthy forms required! 🤩

How can I claim the Triple Welcome Bonus? 💰

Simply make your first three deposits and the bonuses apply automatically (100%, 150%, and 200%, each up to €500). If prompted, opt in for the bonus before confirming your deposit. 🎉

When will my withdrawal be processed? ⏱️

Most withdrawals are processed on the same day with no extra fees. Occasionally, processing may take longer, but once approved, your funds are released swiftly. ⚡

What is the minimum deposit and withdrawal? 💳

You can deposit as little as €20 and withdraw a minimum of €25. Check your cashier for any additional currency options. 💶

Do I need to verify my account? 🔍

Some accounts need verification to ensure compliance and player safety. You might be asked for basic documents—don’t worry, it’s a quick process and ensures a secure gaming environment! 🛡️

Can I cancel or change a withdrawal request? ❌

Once submitted, the withdrawal amount cannot be changed. However, if the transaction is still pending, you can cancel it under the Transactions tab, then adjust as needed. 🔄

Why was my deposit or withdrawal declined? 🚫

Common reasons include incorrect details, expired cards, insufficient bank permissions, or security checks. Double-check your info and ensure you have available funds or approval. 🙈

Is there a mobile app for Incognito Casino? 📱

Instead of a standalone app, simply add Incognito Casino to your mobile home screen (Android or iPhone). This shortcut gives you instant access to all games wherever you go. 🌐

How do I reach customer support? 🙋

Our friendly support team is available 24/7 via live chat. Drop a message if you have questions about deposits, bonuses, or technical issues. They’re here to help! 🤗